Who we are

We at Costumes Empire (“we”, or “us”) recognise the importance of privacy and confidentiality of personal information.

buyonline.costumesempire.com (“Costumes Empire” or, the “Website“) is a business to consumer (or “B2C“) and business to business (or “B2B“) website which connects and facilitates sales and purchases between us and businesses or consumers.

This Privacy Policy sets out the ways in which we collect, use and disclose information in connection with the operation of the Website, including personal information about you, Website users, visitors and representatives.  This Privacy Policy also applies to use of the Website via your mobile device.

Our website address is: https://buyonline.costumesempire.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us via our website contact forms, we will retain any information submitted via those forms for an indefinite period of time.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our Website uses Google Analytics, an internet analytics service provided by Google, Inc. (“Google”). Google’s cookies allow us analyse use of the Website by telling us which pages our users are viewing, which ones are most popular, what time of day our Website is visited, if users have previously visited our Website, from which website users are redirected to our Website and the like. The data generated by the cookie about your use of the Website will be transmitted to Google and stored by Google on servers in the United States.

The Platform uses an anonymization tool of IP addresses so that the IP addresses are truncated within the territory of the Member States of the European Union and the other members of the agreement on the European Economic Area. The non-truncated IP address are only exceptionally transmitted to Google’s servers in the US and then truncated there.

Google uses the data on behalf of Costume Empire to evaluate your use of our website, to compile reports on website activity for the website operators and for other website activity and internet usage services. Google may disclose this information to third parties under the terms of the law or for further processing by third parties on behalf of Google. For more information about Google Analytics cookies, visit:

The IP address that your browser will pass on to Google Analytics will not be associated with any other data stored by Google. Through your browser settings, you can block cookies; however, this can lead to problems with the use of some functionalities of the website. Through the add-on “Google Analytics Opt-out” you can through your current web browser opt-out to the use of Google Analytics from then on: http://tools.google.com/dlpage/gaoptout?hl=en.

More information can be found here: https://support.google.com/analytics/answer/6004245.

Who we share your data with

Customers who have given their telephone number through our Website may receive a call from us with information regarding any order made on the Website. When providing your telephone number, please provide both the area code and phone number. Your phone number will not be shared with anyone.

We occasionally make our mailing list available to carefully screened companies whose products may interest you. If you do not want your name made available – or if you have moved, are receiving duplicate mailings or would prefer not to receive any communication from us send an e-mail to customers@costumesempire.com.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Security Measures

We implement appropriate technical and organisational measures to prevent unauthorised access to the Website, to maintain data accuracy and to ensure the correct use of the information we hold. Upon becoming aware of a data breach, we will notify you and the regulatory authorities in accordance with the timescales and scope required by applicable data protection law.

For registered users of the Website, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we use appropriate technical and organisational measures to protect the information we hold for you, we cannot guarantee the security of any information you transmit to over the internet.

Changes to this privacy policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make, such as by posting an amended Privacy Policy on the Website.

Language

If there is any conflict between the English version and another language version of this Privacy Policy, the English version shall prevail.

How to contact us

Contact information of the Data Protection Officer: DataProtection@costumesempire.com.

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